Digital skills

Definition

Share of Internet users who report high/low confidence in:

  • using a search engine to find information on the Internet,
  • using e-mail to communicate with others,
  • downloading and installing software onto a computer,
  • identifying the cause for computer problems,
  • understanding text written in English.

Unit of observation

Total adult population.

Reporting unit

Internet users.

Operationalisation

Survey question (adapted from eUSER): “How confident would you feel if you had to carry out the following tasks. (Scale 1 to 5 where 1 means "I am not at all confident" and 5 means "I am very confident"). How about…

  1. using a search engine to find information on the Internet
  2. using e-mail to communicate with others
  3. downloading and installing software onto a computer
  4. identifying the cause for computer problems
  5. understanding text written in English

Complementary indicators

n.a.

Relation to existing indicators

A similar indicator was piloted in the eUSER study, see Gareis( 2006).

Methodological issues concerning application of the indicator

For the working population, this indicator should be broken down by sector of employment to produce a synthesized indicator on the situation of public sector employees only.

Links